Frequently Asked Questions
Answers to common questions about Glass Rebel auto glass removal tools, blades, warranty, returns and shipping.
What is the Glass Rebel?
The Glass Rebel is a cordless, brushless auto glass removal tool for professional technicians. It cuts automotive urethane during windshield, back glass and quarter glass removal. It uses a 7/16" quick-connect for tool-free blade changes in six indexed blade positions, has a sheath-free blade design, and has an integrated LED work light at the cutting edge. There are two tools, the Glass Rebel Elite and the Glass Rebel Compact, each sold as a tool only or as a complete kit.
See how sheath-free compares with sheathed and wire tools: Sheath-free vs sheathed auto glass cut-out tools.
Watch an auto glass shop's review
Direct Quality Auto Glass, an auto glass shop, tests the Glass Rebel on its YouTube channel.
Is the Glass Rebel patent pending?
Yes. Glass Rebel tools, blades and blade handles are patent pending.
What batteries does it use?
DEWALT 20V MAX batteries. The Elite Kit and the Compact Kit each include a genuine DEWALT DCB205 20V MAX 5Ah battery and a DEWALT DCB1104 charger. The Tool Only versions do not include a battery, charger or blades, so they suit technicians who already run DEWALT 20V batteries.
What is the difference between the Elite and the Compact?
Both use the same 7/16" quick-connect with six indexed blade positions, take the same five Glass Rebel blades, and run on DEWALT 20V MAX batteries. The Compact is a smaller, more maneuverable tool for tight access around dashboards, corners, quarter glass, back glass and confined urethane channels. The Elite is the larger of the two.
Which blades come in a kit?
The Elite Kit and the Compact Kit both include all five Glass Rebel blades: 11.5" Long (GR-LB11), 8.5" Medium (GR-MB8), 6.5" Short (GR-SB6), 1.5" Panel (GR-PB1.5) and 1" Panel (GR-PB1).
How do I change a blade?
Retract the slide on the quick-connect and slide the blade out. Line up the new blade's quick-connect end with the opening and push it in until you hear and feel it click. No tools are needed.
Can I use other brands' blades?
No. Never insert anything other than a Glass Rebel blade into the quick-connect. Other blades or objects can damage the mechanism and reduce performance.
How do I keep the blades sharp?
Use the Glass Rebel Two-Step Blade Sharpener, which is included in both kits and sold separately. Always remove the blade from the tool before sharpening, and handle sharpened blades with care. Replace blades as needed to keep cutting efficiently.
How do I maintain the tool?
Always turn the tool off and remove the battery before maintenance. Every few uses, or whenever you notice resistance, put a small amount of oil inside and outside the quick-connect and wipe off the excess. Then briefly run the tool with no blade fitted to spread the oil and clear any residue. Store the tool clean and dry, ideally in its case, and always wear safety glasses when operating it. Water or a water and soap solution helps while cutting. Full instructions are on the Care and Use page.
What is the warranty?
Glass Rebel LLC warrants its hand and power tools to the original purchaser against defects in materials and workmanship for 1 year from the date of delivery, under normal professional use. If a covered defect appears within that year, there is no cost to you: Glass Rebel sends a prepaid return shipping label, repairs or replaces the tool at its discretion, and ships it back at no charge. Items must include serial/lot info and all accessories.
The warranty does not cover consumables and wear items (including blades), cosmetic wear, misuse, abuse, accidents, impact, neglect, improper storage, modifications, operation outside the tool's rated specifications, or damage caused by non-Glass Rebel accessories. Tools purchased through distributors carry the same warranty. For warranty support, contact (208) 254-0006 or sales@glassrebel.com. See the full Refund and Warranty Policy.
Do I need to register my tool for the warranty?
No. Product registration is optional and is not required for warranty coverage. You can register your tool here if you would like to.
Can I return my order?
Items bought directly from glassrebel.com can be returned within 30 days of delivery if they are unused and in brand-new condition, in the original unopened packaging, and complete with all accessories, inserts and documentation. Any use of the tool voids return eligibility. Returns are subject to a 10% restocking fee, return shipping is paid by the customer, and original shipping charges are not refunded.
Request an RMA before shipping anything back: (208) 254-0006 or sales@glassrebel.com. Glass Rebel responds within 2 business days, and returns sent without an RMA number may be refused. Refunds are issued to the original payment method within 5 business days of receiving and inspecting the return. Purchases made through distributors or dealers must be returned or exchanged at the original point of sale.
What if my order arrives damaged, defective or wrong?
Contact Glass Rebel within 30 days of delivery. This is not treated as a return: there is no restocking fee and no shipping cost to you. Glass Rebel sends a prepaid return shipping label, repairs or replaces the item at its discretion, and ships it back at no charge. Photos or a short video may be required for verification.
How much is shipping in the United States?
Glass Rebel offers free ground shipping on orders within the United States, with no minimum, except orders shipping to Hawaii or to U.S. territories and freely associated states overseas; choose the free Ground option at checkout. Free ground orders ship via USPS, UPS or FedEx at Glass Rebel's discretion. Free ground shipping also applies to Alaska, APO/FPO and PO Boxes, where delivery may take longer. APO/FPO and PO Box orders ship via USPS. Orders ship the same or next business day. Typical ground delivery is 3 to 7 business days after shipment (remote areas may take longer); these are estimates, not guaranteed delivery dates. See the Shipping Policy.
Is shipping free to Hawaii, Puerto Rico or other U.S. territories?
No. Orders shipping to Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, Micronesia, the Marshall Islands or Palau do not get free shipping. Checkout shows paid USPS and UPS services for these addresses, such as USPS Ground Advantage and USPS Priority Mail. The services available depend on your address and order, and each price is shown at checkout. Free ground shipping still applies to Alaska and to APO/FPO military addresses.
Can I pay for faster shipping?
Yes. U.S. checkout offers paid UPS and USPS services, including UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select and USPS Priority Mail. International checkout offers UPS express services, such as UPS Worldwide Express, where available. The services available depend on your address, and each price is shown at checkout. Orders ship the same or next business day, and delivery times count from the day the order ships.
Do you ship internationally?
Yes. International orders ship via UPS, FedEx or USPS international services where available, and the services and prices for your address and order are shown at checkout. Some products can't be ordered online for every country, for example kits and batteries to Australia; contact Glass Rebel before ordering for these items or other special arrangements. For some countries, including Canada, Australia and Japan, import duties are included in the prices shown, and taxes are either included or added at checkout. Any customs duties, taxes or brokerage fees not collected at checkout are the purchaser's responsibility.
Where is Glass Rebel made?
Glass Rebel tools are built in Sagle, Idaho with US and imported components. Blades are designed in the USA and manufactured overseas. Glass Rebel blade handles are made in the USA.
Who makes Glass Rebel?
Glass Rebel LLC of Sagle, Idaho. Cory Avary founded the company in September 2024. Cory is a U.S. Navy combat veteran with five years of service and has experience in the auto glass industry from technician to area-wide manager.
How do I contact Glass Rebel?
Call (208) 254-0006, Monday to Friday, 9 to 5 Pacific Time, or email sales@glassrebel.com. Glass Rebel LLC, 248 Chevy St. Unit #3, Sagle, ID 83860.